asjili Frequently Asked Questions

Creating an asjili account is quick and straightforward. Visit asjili.cam and click the registration button. Fill in your full legal name, email address, mobile number, date of birth, and preferred password. Make sure your details exactly match your government-issued Philippine ID — this is required for KYC verification before your first withdrawal. The whole process takes less than five minutes.

The minimum age to register and play on asjili is 21 years old. This is a non-negotiable requirement under PAGCOR regulations for all online gaming operators serving Filipino players. Your date of birth is verified during KYC checks before any withdrawal is processed. Any account belonging to a person under 21 will be suspended immediately and funds forfeited.

asjili requires a valid Philippine government-issued photo ID — such as a Passport, UMID, Driver's License, SSS ID, PhilHealth ID, Postal ID, or Voter's ID. You will also need proof of your residential address, like a recent utility bill, bank statement, or government mail dated within the last 90 days. Your submitted name must exactly match the name on your asjili account.

On the asjili login page, click "Forgot Password" and enter your registered email address. You'll receive a password reset link in your inbox within a few minutes — check your spam folder if it doesn't arrive. Click the link, set a new strong password, and you're good to go. If you're still having trouble, contact our 24/7 live chat support team for immediate assistance.

No — asjili strictly enforces a one-account-per-player policy. Registering duplicate accounts is a serious violation of our Terms & Conditions and is typically done to abuse bonuses. If we detect multiple accounts linked to one individual, all associated accounts will be suspended and any balances may be forfeited. If you've accidentally created a duplicate, contact support immediately to resolve it.

You can request permanent account closure via our 24/7 live chat support or by emailing [email protected]. Before closure, any remaining withdrawable balance will be processed to your verified payment method. Note that permanent self-exclusion — available in your Account Settings under Responsible Gaming — achieves the same result and takes effect immediately without needing to contact support.

asjili accepts deposits and withdrawals in Philippine Peso (PHP) via GCash, PayMaya, BPI, BDO, and Metrobank. E-wallet channels like GCash and PayMaya are the fastest options and are popular with Filipino players nationwide — from Metro Manila to Cebu, Davao, and beyond. All transactions are processed in PHP with no currency conversion needed.

The minimum deposit on asjili is ₱100. This low entry point means you can start playing JILI slots, live casino games, or bet on PBA basketball with a modest amount — great if you want to try things out before committing more. asjili does not charge any fees on deposits; however, your e-wallet or bank provider may apply their own transaction charges.

GCash withdrawals on asjili are typically processed within the same banking day — most are completed within minutes to a few hours. Requests submitted before 5:00 PM Philippine Standard Time (PST) on a banking day are prioritized for same-day processing. Requests submitted after 5:00 PM or on Philippine public holidays will be processed on the next banking day. Your KYC must be complete before any withdrawal is approved.

The minimum withdrawal amount on asjili is ₱500. To submit a withdrawal, your account must have completed KYC verification, any applicable wagering requirements on bonus funds must be satisfied, and there must be no pending compliance review on your account. Withdrawals are sent back to the same payment method used for your corresponding deposit, in line with anti-money laundering requirements.

Bank transfer deposits via BPI, BDO, or Metrobank typically take up to one banking day to reflect in your asjili account — compared to the near-instant credit of GCash and PayMaya. For withdrawals via bank transfer, processing usually takes one to two banking days after asjili approves the request. If your bank transfer hasn't credited after two banking days, contact our support team with your transaction reference number.

asjili does not charge platform fees on standard deposits or withdrawals. However, your payment provider — GCash, PayMaya, BPI, BDO, or Metrobank — may apply their own transaction fees depending on your account type and transaction volume. We recommend checking your e-wallet or banking app for any applicable charges before initiating a transaction. Large withdrawals above ₱50,000 may be subject to enhanced due diligence, which can extend processing time.

asjili offers a comprehensive range of online gaming options for Filipino players: JILI slots and video slots from providers like Pragmatic Play and PG Soft, live dealer casino games (baccarat, roulette, blackjack, poker), online bingo, sports betting covering PBA, NBA, international football, UFC and boxing, and sabong (online cockfighting). All games are available in PHP with no currency conversion needed.

Yes. All games on asjili use certified Random Number Generator (RNG) technology, tested and certified by independent third-party testing laboratories before deployment. No employee or agent of asjili has any ability to influence in-play outcomes. asjili operates under PAGCOR oversight, which requires game fairness compliance as a licensing condition. If a technical malfunction occurs, the affected round is voided and your wager is returned.

Absolutely. asjili is fully optimized for mobile play — you don't need to download a separate app. Simply open asjili.cam in your mobile browser on Android or iOS and the platform adapts automatically to your screen size. JILI slots, live casino games, bingo, and sports betting all run smoothly on modern smartphones. A stable mobile data or Wi-Fi connection gives the best live dealer experience.

RTP varies by individual game title. Most JILI slots and video slots available on asjili have published RTP rates between 94% and 97%, which is competitive for licensed Philippine online casinos. RTP is a long-term statistical average — it does not guarantee results in any individual session. You can usually find the RTP for a specific game in its information or help panel within the game interface.

Yes, asjili features a full live dealer casino section powered by providers including Evolution Gaming and other leading studios. You can play live baccarat, live roulette, live blackjack, live dragon tiger, and more — all streamed in real time with professional dealers. Live casino games run 24/7, so you can join a table from Manila, Cebu, Davao, or anywhere in the Philippines at any hour.

asjili regularly runs welcome bonus promotions for new Filipino players. These typically include a deposit match bonus on your first deposit, giving you extra PHP in bonus funds to play with. The exact terms — including the match percentage, maximum bonus amount, and minimum deposit — are published on the active promotions page. Check the promotions section after logging in to see the current offer available to you.

Wagering requirements (also called playthrough requirements) specify how many times you need to wager your bonus funds before they can be converted to withdrawable cash. For example, a ₱500 bonus with a 20x wagering requirement means you need to place ₱10,000 in total bets before withdrawing. Slot games typically contribute 100% toward wagering. Live casino and table games may contribute less or be excluded — check individual promotion terms.

Yes, all asjili bonus funds have an expiry date specified in the individual promotion's terms and conditions. If the wagering requirements are not completed before the expiry date, the bonus funds and any associated winnings are forfeited automatically. Expiry periods vary by promotion — typically ranging from 7 to 30 days from the date the bonus is credited. Always check the specific terms when claiming a bonus.

Yes. When bonus funds are active in your account, a maximum single bet limit applies — typically ₱500 per bet or spin, or as stated in the specific promotion terms. Placing bets above this limit while bonus funds are active may result in the bonus being voided and any associated winnings forfeited. This rule is designed to prevent exploitation of promotions through high-stakes hedging strategies.

asjili rewards regular players through ongoing promotions, reload bonuses, and cashback offers tailored to active members. High-volume players may receive personalized offers from our VIP team. The best way to stay updated on exclusive loyalty rewards available to your account is to check the Promotions section after logging in, and to ensure your marketing preferences allow promotional communications in your account settings.

asjili operates under the regulatory oversight of PAGCOR — the Philippine Amusement and Gaming Corporation — which is the government body responsible for licensing and regulating online gambling platforms in the Philippines. This means your gameplay, funds, and personal data are governed by Philippine law. Playing on an unlicensed offshore site carries significant risk; asjili's PAGCOR alignment gives Filipino players real legal protection.

Log into asjili, go to Account Settings, and select the Responsible Gaming tab. From there, you can set daily, weekly, or monthly deposit limits in PHP. Limit reductions take effect immediately. Limit increases require a 7-day cooling-off period — this deliberate delay is designed to protect you from impulsive decisions. These tools are free to use and you can adjust them at any time from your account.

Go to Account Settings, select Responsible Gaming, and choose the self-exclusion option. You can opt for a temporary cool-down (24 hours to 30 days) or permanent self-exclusion. Permanent exclusion is irreversible and takes effect immediately — your account is suspended and you're removed from all marketing lists. You can also contact our 24/7 support team directly and simply say "I want to self-exclude" — we'll process it right away, no questions asked. Visit our Responsible Gaming page for more tools and guidance.